Frequently Asked Questions (FAQ):

This section contains 73 of spare parts.

10000mAh, 20000mAh, 5000mAh

Yes, we provide a warranty for all spare parts, except for engines and sidewalls: 14 days for new ones, 7 days for used ones. The warranty period starts from the moment the spare part is received at the transport company's office. When returning the goods, the cost is refunded minus the cost of delivery in both directions.

Delivery is carried out by any transport company convenient for you (Nova Poshta, Ukrposhta, Deliveri, Bridge Express, Justin, CAT, etc.) and usually takes 5-7 business days (due to the Covid-19 pandemic, delivery times may increase up to 20 days!). To place an order, you must make an advance payment of 30-50% of the cost of the goods. The remaining amount can be paid upon receipt of the order. If you use the full prepayment service, you will save money on the return shipping costs.

All spare parts (except for engines and sidewalls) are covered by a warranty: 14 days for new ones and 7 days for used ones.

Key locator to Shineray from Europe to you

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⚙ How many spare parts are presented in the Key locator Shineray section?

❍ What original part numbers are in this category?

⏎ Is it possible to return/exchange goods?

✈ What are the payment and delivery terms?

✮ What are the guarantees?